Caplira: Affordable Candidate Assessments for SMBs

1. Introduction

Caplira ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our skills assessment platform.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly:

Account information (name, email, company name)
Billing information (payment details, billing address)
Assessment content (questions, correct answers, scoring criteria)
Candidate information (names, email addresses)
Custom branding (company logos, brand colors)

2.2 Candidate Assessment Data

When candidates take assessments, we collect:

Assessment responses and answers
Time spent on questions
Test scores and results
Completion status

2.3 Automatically Collected Information

We automatically collect:

Device and browser information
IP address and location data
Usage patterns and feature interactions
Log data and error reports

2.4 Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.

3. How We Use Your Information

We use collected information to:

Provide, maintain, and improve the Service
Process assessments and generate results
Send assessment invitations to candidates
Process payments and manage subscriptions
Provide customer support
Send service updates and notifications
Analyze usage patterns and optimize performance
Detect and prevent fraud or abuse
Comply with legal obligations

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Service Providers

We may share information with trusted service providers who assist us with:

Cloud hosting and infrastructure (Supabase)
Payment processing (Stripe)
Email delivery (Resend)
AI-powered question generation (OpenAI)
Analytics and monitoring

4.3 Legal Requirements

We may disclose information if required by law, to comply with legal processes, or to protect our rights and safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your information:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security audits and monitoring
Row-level security policies in our database
Secure API endpoints and data validation

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

7.1 Access and Correction

You can access and update your account information at any time through your account settings.

7.2 Data Export

You can export your assessment data and results at any time.

7.3 Account Deletion

You can delete your account at any time. This will permanently remove your data from our systems.

7.4 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any marketing message.

7.5 GDPR Rights (EU Users)

If you are in the EU, you have additional rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

8. Candidate Privacy

When candidates take assessments, their data is shared with the organization that invited them. Candidates should review the privacy practices of the inviting organization. We act as a data processor on behalf of the organizations using our Service.

9. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a notice on our Service. Your continued use after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Caplira Privacy Team

Email: privacy@caplira.com

Website: https://caplira.com